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FAQ
FAQ
1. Check the box for camera permission and accessibility permission to the SimHawk application.
2. On Mac, go to "System Preferences" and then click on "Security & Privacy", and then click on the "Privacy" tab. Select the camera and check the box of the SimHawk application.
https://static.wixstatic.com/media/39e6fe_8ecffbb1d17c40949efd2c3138337c6a~mv2.png
If the SimHawk application is not detecting any webcam connected to your computer,
you can try the following steps to resolve the issue:
Check Webcam Connection:
Ensure that your webcam is properly connected to your computer.
Try reconnecting the webcam to a different USB port.
Check Application Permissions:
Ensure that the SimHawk application has the necessary permissions to access the webcam.
On Windows, go to Settings > Privacy > Camera and check that the SimHawk application is allowed to access the webcam.
On macOS, go to System Preferences > Security & Privacy > Camera and check that the SimHawk application has permission.
For Windows users, install Microsoft Visual C++ 2010 Service Pack 1:
In some cases, the issue might be resolved by installing the Microsoft Visual C++ 2010 Service Pack 1, which can help with certain underlying dependencies required by webcam drivers. You can download and install it from here.(https://www.microsoft.com/en-us/download/details.aspx?id=8328)
Minimum Computer Requirements
Operating System
Win10 or later macOS 10.12Sierra or later
Processor
Core i3-1005G1 CPU 1.20GHz or AMD: equivalent and above from the last
3 years
Memory & Display
At least 8G RAM
Display Size: Min 14"
Input Ports
One USB port, directly accessible or via USB-C adapter
Disk Storage
At least 4G of space on the computer
Internet Connection
At least 10mb/s
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